If a guest is able to redeem currency to use on the order but we do not receive a receipt for that order, they will not be able to earn as earning comes from a receipt.
Below is how it looks like for a guest that was unable to earn even though they were able to redeem because there was no receipt sent to earn on:
Below is how it looks like for a guest that was able to earn when they redeemed as the associated receipt was received to earn on:
Disclaimer:
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This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
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