Punchh receives a receipt_details API call from the POS to our ISL endpoints. This call contains line item strings for each item rang up on the check and other receipt details such as subtotal, total amount, timestamps, transaction IDs, etc.
Note: This information is converted into the digital version of the receipts viewable in the Punchh Platform.
- The earnable amount is the sum of all line items in the receipt_details API call added up post discounts and pre-tax.
- The Subtotal Amount or Total Amount sent to Punchh is a seperate line in the receipt_details API call and is not used by the system to process earning.
- Any items eligible for earning or that should be excluded from earning needs to be sent to Punchh in the line Item String via the receipt_details API call from the POS.
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)