When force redemption is done on the guest timeline using the Force redemption tab:
The force redemption on the timeline is displayed as the below screenshot where the default location is displayed as below image:
This default location is fetched from the business settings which is only accessed by CSM's or Punchh Admins. Below is the screenshot of the settings which display the HQ Location selected for default online ordering or Force redemption:
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)