Error "User profile could not be updated. Mandatory questions not answered or the answer set is non updatable" may be displayed while editing the guest's profile (either password update or any other editing which needs to be updated) for which you have scrolled down to "Punchh Platform > Guests > Guests > search for the guest > Edit Profiled".
Error displayed on the guest profile and the user profile is not updated:
In order to resolve this error all the mandatory fields like Phone number, User Profile Answers like "Favorite Ice Cream Flavor", Birthday, etc may be creating an issue. To resolve try adding the desired answer to these questions and issue will be resolved and the profile will be updated properly. Once all the mandatory fields are updated then the profile will be updated without showing any errors.
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This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)