If a mass gifting campaign was set up to recur weekly, monthly etc. and you would like to deactivate it, you will need to deactivate the very first instance of this campaign in order to stop it from recurring.
- From any instance of the recurring mass gifting campaign, click on the "Recurrence" drop down in the upper right hand corner
- In the list of recurring campaigns, navigate to the initial instance of the campaign (oldest date)
- Click on the original instance/ date
- From that campaign, click on the vertical ellipsis and click on "deactivate"
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)