In order to check a location to see if transaction data (items, prices, etc.) is coming to Punchh for that location, do the following:
- Navigate to Support>POS Stats>POS Scoreboard
- Find the location by performing a CTRL+F for the location name and/or number
- If Punchh is assigning Barcodes to receipts, you will something like the below with the location name and no. showing on the left, and the barcodes that Punchh generated showing on the right.
By using the Barcode Lookup function, you can then verify that item data is flowing by looking up one of these barcodes that have been assigned to a corresponding receipt from the POS.
Barcode lookup article below:
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)