How to locate the device details for a Samsung phone if the app won't launch?

There are a few ways to find your device details. These details typical include:

●     IMEI

●     Serial Number

●     Model Number

These will usually be included on a sticker inside the casing on the back of your phone if not please see below as there are alternate methods on how to locate your device details.

Steps via the Settings menu:

1. Swipe down on your screen to access your Quick Settings and tap on the Settings cogwheel
2. Scroll down to the bottom and tap on About phone
3. The Model Number, Serial Number, and IMEI will be displayed

Steps Via the Phone app (IMEI and Serial Number only):

1. On the Home Screen, tap on the Phone app.
2. Head to your Keypad and dial *#06#
3. The screen displayed will show you the IMEI number of your current device as well as the Serial Number (S/N).

If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)