If somehow the annual report is not getting displayed while scrolling down to Punchh Platform >> Settings >> Membeships >> More Option >> Annual Report as a workaround Guest data can be export to know the exact count. Below are the steps need to be followed:
- Scroll down to "Punchh Platform >> Reports >> Data Export"
Select the date range (From the date range the data export needs to be done).
- Select the "Guest Data" from "Click to select fields":
Please select the additional required field from "Available Fields" to the "Selected Fields" section so that the required fields will be listed in the exported file.
- After filling all the above fields click on Save and Create Schedule.
- Enter the email address on which the exported file will be sent and frequency as immediately if the reports need to be exported only for one time.
- When file be received on the recipient's email, please filter the report using the "Membership level" column which will give an actual count which is required.