To scroll down to the guest timeline: Punchh Platform > Guests > Guests > select the guest
Below is the attached screenshot as an example through which it can be identified whether the redeemable card is redeemed or expired:
- Redeemable card redeemed
- Redeemable card expired
- Note: This is for a staged reward. Staged rewards will go off of a countdown timer setup in the base redeemable, for example 120 minutes. For non-staged cards that expire after x amount of days, also set up in the base redeemable, for example 30 days, there will not be an entry in the guest timeline.
- Note: This is for a staged reward. Staged rewards will go off of a countdown timer setup in the base redeemable, for example 120 minutes. For non-staged cards that expire after x amount of days, also set up in the base redeemable, for example 30 days, there will not be an entry in the guest timeline.