Reward Status segments filters for guests based on rewards status (Honoured/ Expired or Available) and/or the number of rewards in their account.
To create a segment based on a Reward status,
- Navigate to Segments >> Redemptions Drop-down >> Reward Status >> New Segment.
- Select the attribute as "Status", "Operator = IS", "Value = Expired/Honored/Available".
- Select the redeemable and the duration.
- Save the changes made.
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