NCR Silver Site Network Readiness Validation
For NCR Silver to work, each location terminal must be able to communicate to https://silver-api.punchh.com
To validate that your location is accessible:
- Open a web browser from each POS tablet
- Navigate to the following website:
https://silver-api.punchh.com/ping - A white page with OK should appear
If this doesn't happen, please refer to the NCR Silver Essentials/Pro Firewall Setup guide.
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)