When a guest redeems the merchandise reward from the app, a pop-up screen comes up that asks a guest to fill a form that has all the details such as name, address, contact number etc.
Our system recognizes the merchandise as a reward and once the user redeems this reward, all the redemption details would save in Redemption data export. However, all the details entered by the guest on the shipping details screen would save in the "Additional Properties" field.
Once, we export the redemption data from data export, (including "Additional Properties" as a selected field.), the report would contain all the details entered by the guest. Please find the screenshot below for reference.
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