This error is generated when the Location for which the scanning is done is a Disapproved location and checkins for that location are disabled.
Error on guest's timeline will be displayed as the below screenshot when scan attempt is done:
The solution to the above error:
- Scroll down to the particular Disapprived location: Punchh Platform > Settings > Locations
- Select the location
- Click on Location Operations and click on "Enable for loyalty checkins" option.