This error will show up on the guest timeline if a full image of the receipt is not clearly visible. A complete receipt image will contain the following:
- Name and Address of the Location
- Transaction Date and Time
- Transaction Number
- Total Amount
Note: If any of these fields are missing from the image it will be marked invalid and will be disapproved.
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)