Punchh brands decide on a "Minimum Checkin Amount" value that is set up during implementations. This requires a check to meet or be over a specific set dollar value to be valid earning a checkin.
If the checkin amount is less than the "Minimum Checkin Amount" value defined on the backend. This error will show up on the guest timeline.
Note: This calculation is based on the final version of the check we receive post discounts redemptions and comps.
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)