Segments of type "Guests with Profile Fields" can filter guests who have answered a particular Profile Field Question. These questions are defined by your business and can be either multiple-choice or rating based.
If the Profile Field Question is the multiple-choice type, you can only create a segment based on one of the options. The default operation is AND, meaning if multiple options are selected, only guests who have chosen all of the selected options will be captured in the segment.
As an example, there is a "Favorite Toppings" Profile Field Question. If you attempt to capture all guests whose favorite topping is either Cheese or Pepperoni, this will NOT work:
In order to do this, you will need to create two separate Guest with Profile Fields segments: one capturing guests with Pepperoni as the favorite and the other targeting Cheese as the favorite.
You can then create a complex segment using the "OR" operator that will combine these two segments and target the desired group of guests. For more information on using a complex segment to accomplish this, please see this article: