When a "Subject Template" is already present in the box under the campaign configuration where the email Design or template is not selected. These campaign configuration can be scrolled down by "Punchh Platform > Campaigns > Campaigns > Select the campaign for which the email template needs to be selected or Subject Template needs to be defined"
Further moving when an email template is selected then it will populate the information associated with that email template. This text can be edited or previewed by scrolling down to "Punchh Platform > Settings > Email Template" and select the template.
Below is the screenshot of the email template settings where the subject line and Preheader text can be edited or placed to be reflected in the campaign when selected.
Please note: Moving forward if these texts need to be edited after selecting the email template with the custom text, that can be done by entering the required text and click on the Next on the campaign page to save the text with the required email design.
If further assistance is required, submit a ticket to Punchh Support. (For help submitting a ticket, click here)