You'll receive this error message when attempting to delete a style from Punchh but there are rich messages that are currently utilizing the style on guest devices.
In order to delete the style, Punchh will first have to remove the rich messages from guest devices within the campaign itself. This feature is limited to Punchh Internally.
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer