When you're unable to access Punchh University and have a role assigned with the Access Dashboard Knowledgebase Permission enabled, this indicates Puchh University needs to be enabled internally by Punchh.
You'll know if you have access to Punchh University because you'll see a graduation hat on the top right of the Platform.
If the graduation hat is missing and the above criteria are met you'll want to submit a ticket to Support to get Punchh University enabled.
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer