Bellow are the primary Text to Join capabilities integrated with the Punchh Platform:
- Configure a Text to Join program using an SMS Short-code, custom keyword, opt-in message, confirmation message, and optional coupon offer
- Configure an incentive reward as part of the sign-up process to encourage sign-ups
- Configure opt-in message as one message
- Configure fallback message (in case of a wrong or expired keyword is sent to the short-code). This will ensure that the signup is handled when users enter an invalid keyword
- SMS regulation compliance
- Support for HELP, STOP text
- Configure whether the user joins a loyalty program or an eClub program
- Metrics available to measure the effectiveness of Text to Join program:
- How many users signed up
- How many users are monthly active
- How many users have opted out
- How many users converted to loyalty