Generally, this happens when a location/location group attached to the campaign was updated a few minutes before the campaign scheduled time. Due to this, the data is not synced with snowflake and the campaign processed with 0 guests.
As of now, the campaigns are running through Snowflakes and it takes around 30 minutes to sync the DB with snowflakes. It is recommended that when a location/location group is attached to the campaign, it should not be edited in the 30-minute duration before the campaign scheduled time.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer