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How do I add more then 1 franchise to an admin account?

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Bryan Ortunio
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NOTE: This only applies if you have the franchise module enabled

When an admin is assigned to a franchise, they can only be assigned to 1 franchise group. The admin can only be assigned to locations within the franchise group they are assigned to.

Occasionally, there will be situations where an admin is associated with more than 1 franchise group.  This might require them to need to access locations under each franchise group. This is not supported. When an admin is assigned to one franchise, they will not be able to view locations associated with another franchise group.

For example:

  • Admin user Paul is assigned to Franchise A but also needs access to Franchise B.
    • The admin can ONLY be assigned one or the other, not both.
  • The admin is assigned to Franchise A.  He determines that 1 of his locations is assigned to Franchise B (location 2020).
    • Location 2020 will have to be removed from Franchise B and added to Franchise A in order for Paul to access the location
      • Failure to do so will prevent the location from being able to be assigned to Paulmceclip0.png