You may need to delete a guest from the Punchh Platform for a variety of reasons. To ensure the security and due to the General Data Protection Regulation (GDPR), Punchh does not delete guests' accounts in any situation outside of mass deletions, typically resulting in a mass creation of accounts.
The ability to delete an account is limited to high-level Admins that are given the appropriate permissions by your brand. For instructions on how to complete this procedure (Click Here)