Note: This only applies if your business uses a "Base Conversion Rate to Points" is $1=10 points.
If you set up a Post Checkin Offer campaign gifting multiple points based on an attached Qualification Criteria and it is gifting the wrong amount of points. Check these settings first...
- Make sure to check the "Use qualification criteria processed value for earn points calculation?" flag on the first page of the campaign setup. This will ensure that the gifted points only apply to the Qualification Criteria attached.
- This campaign type is gifting the points and technically is not a checkin. It will not take into account the "Base Conversion Rate to Points" for the business as this only applies to normal check-ins.
- The Qualification Criteria must be set to one of the following processing functions: Sum of Amounts, Sum of Quantities, Maximum Unit Price, and Minimum Unit Price.
- Make sure the points gifting function is set to "Times"
Example: if you want 2x points for these specific items and your conversion rate is $1=10 points make the gift points 11. If you wish to credit 3x points then change the Gift Points to 21 and this will multiply the processed value and credit bonus points accordingly.
Note: If this flag is unchecked it will gift multiple points for every item on the check and ignore the Qualification Criteria completely.