Depending on your configuration when you view a Guest Timeline and attempt to unsubscribe them from receiving SMS Messages the SMS Messages field is grayed out. You may proceed with removing the Guest's Phone Number from their Timeline as an alternative method of unsubscribing them from receiving SMS messages.
Articles in this section
- Why is the "Pay" and amount button missing in the app on the credit card payment screen?
- How do you allow Franchise Admins use locations for segments or campaigns?
- Why didn't a dollar amount redeemable discount certain line items?
- What permissions are needed to view all export Schedules under Support?
- What does "OTP" stand for?
- Is it possible to change the "Discount" verbiage which is appearing on the online ordering checkout page while using the app?
- How can I see coupon redemption by location?
- Where can we see how the guest has redeemed the coupon code? (POS vs online order)
- How coupon code is tied to a checkin?
- How does a coupon code is attached to a loyalty account when unlocked at the POS?