Depending on who developed the mobile app, expected behavior will differ:
- Punchh developed - Earning and redeeming is not allowed until email has been verified
- 3rd party developed - Users will be logged out of the mobile app until the email address associated with the rewards account is verified. Users will still be able to earn and redeem at the POS
To enable Email Verification, please submit a ticket at support.punchh.com.