This error, seen below, is an indication of a connectivity issue on Speedline's end.
When Speedline cannot connect to Punchh, the POS enter's "Store and Forward" mode allowing for communication to earn points but not redeem offers.
Please reach out to Speedline and bring this to their attention. They will need assistance from the location experiencing the issue in obtaining logs and additional data to resolve.
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer