To ensure that guests receive the User Details email when an admin user presses the "Export User Details" button in a guest's profile, please ensure the following in the Punchh platform:
1. Ensure the "Export User Detail" notification template is enabled
- Navigate to Settings > Notification Template and click on the "Export User Detail" notification to edit it
- Fill out the desired subject line and body for the notification, the click "Save" to save changes
- Go back to Settings > Notification Template and enable the toggle for the "Export User Detail" notification to enable it
2. Ensure the “Disable All Guest Emails“ option in Cockpit is disabled
- Navigate to Cockpit > Dashboard > Miscellaneous Config
- Disable the option "Disable All Guest Emails"
