If one of your guests recieves a Cloudflare error in the app like or similar to the one below:
- Please have the guest provide the Ray ID in the error, and pass that ID along to Punchh.
NOTE: The cloudflare error may span multiple pages and the ray ID may be buried within the HTML further down in the code. In the example below, this was on page 3 of the error.
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer