If you see the following error when trying to save a Notification Template with an Email Template attached.
- This is because the Pre-header box in the campaign or transaction flow only works for HTML not if you use an email editor.
- If Email Editor is used, the Preheader text should be set inside the Email Editor using a Text box at the top of the layout.
The text you enter here will replace the {{preheader_text}} tag in your HTML layout. Limit this to 40-50 characters only.
If you do not intend to use the layout, then feel free to leave this field blank and include the relevant preheader text in your notification content.
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer