A Guest may redeem via the iFrame and you may notice on their Timeline they have a requested redemption for a specific dollar amount. This can be seen in the screenshots below:
A Guest being able to stage a redemption for Banked Dollars through the iFrame when your organization is not utilizing a "Points Convert to Banked Dollars" will see redemptions as pictured above if the "Redeem Rewards" configuration is active within the iFrame Configuration.
If you are seeing Redemptions as pictured above reach out to the Support Team because this configuration can only be adjusted by Punchh.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer