**To complete this process your Admin Account must have all applicable permissions**
A Guest may sometimes have an account with the same email address or they may request for their Account to be deleted.
- Search for a Guest email address on the top right of the Punchh Platform:
- Click Edit Profile:
- Click Guest Functions & click "Deactivate"
- Click Guest Functions & click "Permanently Delete Guest?"
- The account will be marked for deletion which can take up to 7 days to complete.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer