Guests may accidentally unsubscribe themselves from receiving Marketing Emails or may have never subscribed and now would like to receive them. Complete the steps below to resubscribe Guests (This is assuming the Webhook between SendGrid & Punchh is configured correctly):
- On the top right of the Punchh Platform enter the Guest Email Address/Full Name/Phone Number & hit enter
- Once on the Guest Timeline click Edit Profile
- Scroll to the bottom and click on the "Marketing Email Subscription?" box and a blue checkmark will appear.
- Click Update
Once the steps are completed the Guest will automatically be resubscribed to Marketing Emails via their Timeline and SendGrid.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer