The Punchh platform provides a show page for each campaign that is sent through Punchh. The show page displays quick stats related to the chosen campaign. There are times when these stats are not available when viewing Coupon Campaigns.
When Coupon Campaign show page stats are not available, this is most likely due to the date range that is applied to the business.
Punchh uses a default date range of the current day and last 7 days. This date range field is on the dashboard landing page. This date range also applies to the Coupon Campaigns show pages.
If the Coupon Campaign being viewed was not active during the date range specified on the landing page, then 0 stats will be displayed.
To be able to see the Coupon Campaign stats, adjust the date range on the landing page to the dates the campaign was active. The new date range will be applied and when the Coupon Campaign is viewed, the stats will be available.
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer