Seen most often when its the first time that the PunchhSimphony.dll is being loaded, as some additional files are being fetched from the Punchh Service. Therefore, clicking the Loyalty button during this time may display this message.
If this message does display, wait up to 5 minutes, and try again.
If you tap the “Punchh” button, and it seems to not respond right away, do not tap again. If you do, this will open multiple loyalty search boxes.