Admins can automatically receive an SMS regarding Negative Feedback that a Guest leaves. This setting does have to be enabled on Punchh's side but once it is you can add Admins to the list.
- In the Platform click Settings>Business>Feedback>Send Negative Feedback SMS to
- Enter the Admin's Phone Number (Country Code must be included)
- Click Save
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer