Laws regarding discounts on alcohol or other age-restricted items vary from state to state. Some will not allow to use discounts on these items, and you will need to exclude them from being purchased with banked rewards - here's how:
- In order to exclude items from being purchased with banked rewards, you'll need to edit your base redeemable.
- This process is only available to Admin Users with Settings Advanced and Redeemable Management permissions.
- You will need to create a line item selector that has the desired items, either by item ID or item name. This can be added at Settings > Line Item Selector > Add Line Item Selector.
- You'll want to choose "not in(case insensitive)" for multiple line items, or "is not" for a single line item, and list the items in the field on the right of the drop-down.
- Next, you'll need to build your Qualification Criteria. If you are already excluding certain items using your base redeemable, you'll need to add this to the same QC. If you're not, just create a new one under Settings > Qualification Criteria > Add Qualification Criteria.
- You'll want to set it as Sum of Amounts, and then add the Line Item Selector you created into the "Line Item Filters" section of the QC. Note: it is important that you do not add anything to the "Qualifiers" section, as this will require items to be on the order to use the base redeemable.
- After you save the above, you'll simply need to add this QC as the qualifier for your base redeemable. This is found on Page 2 of the base redeemable configuration, under Settings > Redeemables > Base Redeemable.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer