Referrals are a great way to get new business, and Punchh allows you to track all use of the referral links for each guest.
If you have guests that are clicking the referral link and being referred to a 404 error page, then the wrong referral link is setup for your brand. Your CSM can fix this, or you can reach out to firstname.lastname@example.org in order to have it updated.
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This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer