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Why am I receiving the error {"error":"Required parameter missing or the value is empty: subtotal_amount"}? (Revel)

Sean Patterson

Updated April 30, 2020 17:51

If you receive this error when a guest tries to earn at the Revel POS terminal this is most likely caused by the server not hitting the done button before trying to enter the guest info to earn. The other scenario that will prompt this error is if the site needs an update from Revel.

No check details are sent to Punchh in revel until the done button is touched

Guests cannot earn on a $0 Check