If OLO orders are not checking guests in to a specific location, do the following.
- Navigate to Whitelabel > Services > OLO and confirm that API key fields for both IOS and Android and filled in by Olo.
Please Note: Punchh does not configure or create these API keys they are configured and created by OLO. If you need these fields entered into the Punchh Platform please reach out to OLO Support for further assistance.
In order to contact OLO, please refer to this article: How do I get in touch with OLO support?