If Olo orders are not checking in guests to any locations in the Punchh Platform for your business, please look under Whitelabel > Services > OLO and confirm that API key fields for both IOS and Android and filled in by Olo.
Please Note: Punchh does not configure or create these API keys they are configured and Created by Olo if you need these fields entered into the Punchh Platform please reach out to Olo
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This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer