Here is the typical redemption flow for Punchh on Aloha POS:
1. Add items to the check
2. Click 'Punchh' loyalty button
3. Enter the guest phone number
4. Click 'Phone Number Lookup'
5. Select the redeemable that the guest wants to apply on the check
6. Select 'Yes'
7. Click 'Exit & Clear: Return to Aloha'
8. The redemption will be applied the check
9. Tender the check to Cash/Credit Card
The following videos show the redemption flow on the POS:
Successful Redemption Flow:
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer