When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.
In Internet Explorer:
- Select Tools (via the Gear Icon) > Safety > Delete browsing history...
- Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.
- You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.
- Open Chrome at the top right, click More. (three dots stacked in a verticle line)
- Click More tools > Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to "Cookies and other site data" and "Cached images and files," check the boxes.
- Click Clear data.
- Click on Tools (the gear icon) > Reset Safari....
- Check Empty the cache and Remove all cookies, then click on Reset.
- Open Firefox click the Menu (three stacked horizontal lines) then click Options.
- On the left side, select Privacy & Security, then select Clear Data...
- In the pop-up menu, make sure both boxes are checked for Cookies and Site Data and Cached Web Content, then click Clear.
In MS Edge:
- Open Edge Select the Hub icon (three horizontal lines at top bar in front of a star), click the History menu option and then click Clear History.
- Select "Cookies and saved website data" and "Cached data and files". After the two are marked click Clear.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, disordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer