When exporting a list of your guests from Punch using the data fields found at Analytics>Data Export>Guest data:
- Punchh determines which guests to export by creation date (date guest timeline was created)
- Any changes made to the guest's profile data will be reflected immediately, but creation date of original guest will be used when applying date range for export
For Example, if a guest signed up on 4.26.19 with the email email@example.com and subsequently changed the email to firstname.lastname@example.org , the guest will not appear on any exports with a date range AFTER 4.26.19
When exporting a date range including 4.26.19, the guest will show up with the changed email address of email@example.com
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This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer