When exporting a list of your guests from Punch using the data fields found at Analytics>Data Export>Guest data:
- Punchh determines which guests to export by creation date (date guest timeline was created)
- Any changes made to the guest's profile data will be reflected immediately, but creation date of original guest will be used when applying date range for export
For Example, if a guest signed up on 4.26.19 with the email 123@12345.com and subsequently changed the email to 123456789@12345.com , the guest will not appear on any exports with a date range AFTER 4.26.19
When exporting a date range including 4.26.19, the guest will show up with the changed email address of 123456789@12345.com
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer