For most gift cards that are present within your account, found under Guests > Gift Cards, you will find a corresponding purchase for that gift card under Reports > Payments Report.
Occasionally, you will find that a gift card does not show up in this report for the selected time range. This could indicate that the original gift card was purchased before the time range, and then transferred to another user. It could also indicate a change in gift card settings or providers since that card was purchased.
If you have questions about a specific gift card number, you can reach out to support@punchh.com and we would be glad to look into it.
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This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer