If a guest's banked rewards balance isn't accurate make sure and contact Punchh support via the support portal at support.punchh.com or via email at support@punchh.com
A support representative will perform a data sync for the guest to make sure the account is up to date.
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer