Some items will be sent from the POS as modifiers to products, such as bundles/combos, pizza toppings, burrito fillings or customizations to food or drink items.
When these items are sent to Punchh in receipts/transactions, they display differently than normal products and can be targeted/not targeted within a Line Item Selector. This enables you to precisely discount checks or disqualify certain items from redeemable eligibility.
- As in the photo above, the parent, or main, product will come through as a whole number(first product is 1, second product is 2, etc.) and modifiers for each product will be listed as decimals, based on the main product.
- Example: half no tomato and half honey wheat are references to the base product, and are listed as 1.1 and 1.2.
- You can target mods based on the product by adding the item ID to a Line Item Selector, and checking the box for "Include Modifiers with Base Items". This way if a customized sandwich is sent over on an order, and the mods have prices associated with them, the associated QC will affect the mods, as well.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer