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Why Guests are receiving an error when clicking on an email?

Bryan Ortunio

Updated October 21, 2019 20:48

When a Campaign is delivered through email to Guests there is usually a link embedded into the email to route a Guest the Client's Homepage when clicked. When click the Guest may receive an error and it never routes to the correct website, some of the errors they may see:

"Your connection is not private"
"Your connection is not secure"

The link in the HTML will need to be corrected in order to route the Guest to the correct website. If you're not sure how to update the link submit a ticket to Support.