Articles in this section

• How long does it take for a CSV file upload to finish processing in a custom segment?
• Where do I find the log files for Xenial Xpient POS?
• How do I get the IP address for my Transactional or Marketing SendGrid user?
• How to see more entries on a single page when scrolling down to the Journey logs if there are many 1000's of entries when filtered by date?
• From which fields the Journey logs can be searched when scrolled down to "Platform > Support > Journey Logs"?
• Where I can see the Journey logs for the Journeys created on the platform to see when and for which journey the changes were made?
• What is the process to enable "ticket" module on the platform?
• What do you mean by Ticket module under the "Platform > Support" section?
• Which redemption code strategy needs to be used when the business does not require the generation of unique redemption codes?
• How many redemption codes can be generated when the redemption code strategy is selected as 8 digits?