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Does the App Downloads Graph reflect data when app is developed by a 3rd Party?

Bryan Ortunio

Updated June 18, 2020 16:38

Clients can have their app developed by Punchh or a 3rd Party vendor. When developed by a 3rd Party, the app downloads graph will reflect data.

If the App Downloads Graph on the landing page (dashboard) is not reflecting data, there is either an issue with the App Download stats schedule or we are not receiving the download information. If the scheduler is active, submit a ticket to Punchh Support for further investigation.